Slush Puppie Info and FAQ's


Slush Puppie Info and FAQ's

So, you’ve finally got your hands on the Slush Puppie machine of your dreams, but you’re not sure how to use it. Well, you’ve come to the right place! We’ve pulled together fool-proof instructions, handy top tips and some of the most frequently asked questions from you super slushie fans out there.


There are just a few easy steps between you and a cup of that sweet, icy slushie goodness. Watch this handy online tutorial or follow the steps below.

Before you begin

  1. Make your Slush Puppie syrup mixture in a jug, following the instructions on the bottle, then chill.
  2. Place the central canister in the freezer (this will help make your slushies faster). Once frozen, get that bad boy out and get ready to make slushie heaven!
  3. Make sure the canister and lid are firmly in place (you’ll hear a loud click when the lid is properly on).

Ready, set, slushie!

  1. Start the machine by pressing the ‘mix/off/dispense’ switch to position 1 (mix). (This step is super important because if the machine isn’t working before you add ice, the motor or blade could freeze, and that means no slushies – nooooo!)
  2. Remove the inlet cap and half fill the central ice canister with ice.
  3. Pour 2 inlet caps of salt into the central canister.
  4. Pour 40ml of water into the central ice canister.
  5. Fill the rest of the central canister with ice cubes. (Make sure the ice level is at least 3cm below the rim of the ice canister).
  6. Pour 3 more inlet caps of salt into the central ice canister.
  7. Pour another 40ml of water into the central ice canister.
  8. Fit the inlet cap to the lid.
  9. Sloooowly pour your syrup mix through the syrup inlet (at the rear right of the lid).
  10. Leave the slushie machine running for 15 – 25 minutes (it’ll be tough waiting, but you can do it!)
  11. Add more ice cubes and salt to the central ice canister when the level drops. (If the ice canister jams, reverse the direction of rotation for a few secs, by moving the machine from ‘mix’ to ‘dispense’. Then return the button to mix.)
  12. When peaks form, the slushie mix is ready to go!
  13. Turn the switch to ‘dispense’, place your cup under the dispenser, turn the handle clockwise and get slurping!
Just a couple of things…after using the machine, you’ll need to wait at least 15 minutes before using it again (to allow the motor to cool). Oh, and don’t leave the machine unattended when in use – capiche?

Top tips

Here’s some quick tips from the experts to make sure you get the perfect slushie every time.

If you freeze the central canister before using it, it’ll make slushies faster – win! But don’t freeze it for longer than an hour or it may get too cold.
Make sure you start the machine before adding ice and salt!
Always start with liquid, not frozen mixes and don’t add thick liquids or solids to the slushie mix.
If you’re making your slushies in a warm room, you’ll need more ice and it will take longer, so keep it cool baby!
Make sure you clean the central canister properly after each use – if salt is left on it in between uses it can cause the metal to corrode.
The machine is not designed for more than 40 minutes of continuous use.
Please see below for a tutorial video


What drinks can I use in my machine?
You can use any drink with a high sugar content (like OJ or cola) in your Slushie machine, but mixtures with a higher sugar content will freeze faster. We recommend a Slush Puppie syrup mixed with water in a 5 to 1 ratio.

My machine is making a loud noise / the blades aren’t turning / the lid is popping off – help!
The most common cause for all these issues is the ice canister getting cold too quickly, so the mixture freezes around the canister, stopping the blades from rotating and leading to the machine making noises / the lid popping off. Allow the ice to melt and start again. This time when you’re adding ice cubes, don’t fill the ice back up to the top – add a couple of cubes at a time and leave a minute or two between additions (remember to add salt as you add more ice).

The ice canister keeps jamming
If the rotation of the ice canister jams, just reverse the direction of the rotation for a few seconds by moving the button on the right-hand side of the machine from ‘mix’ to ‘dispense’. Return the button to ‘mix’ and repeat if needed.

My mixture isn’t turning to slush – is my machine broken?
The reason for this is usually either that you haven’t got the mixture ratio right (5:1 with water), or the room is too warm (less common). If the mixture isn’t turning to slush you probably haven’t put enough syrup in. If it’s turning too hard, you most likely need more water. If you’ve got the mixture just right but you’re in a super-warm room, you may need to move your machine to somewhere cooler.

My slushie tastes of salt!
There are two possibilities here – either you’ve put salt in the syrup inlet, or the canister is damaged. Check the ice canister isn’t damaged. If that’s not the culprit then have another go, making extra certain you’re putting the ice and salt into the ice/salt inlet.

My tap is leaking
Make sure the tap is turned as far to the left as possible to ensure it’s fully closed.

I’m worried about the amount of salt in the drink
Don’t worry – the salt isn’t mixed with the drink (as long as you’re putting it in the right inlet)! It’s used to make the canister super cold, which allows the machine to make that glorious slushie mix.